Compass Training

Helpdesk Support for Faculty and Staff

Compass FAQs


Acquiring a Compass Account and Attending Training

The following sections are available regarding Compass Accounts:

Acquire an Account

To obtain a Compass Account, the following steps must be taken:

1) Complete the Family Educational Rights and Privacy Act (FERPA) training: All Texas A&M employees must complete this training which can be found online at Once logged in to TrainTraq, click "Course Catalog" at the top of the browser and enter "FERPA" for the course name and complete the course.

2) Request a Compass Account: Once the FERPA course is completed, your Primary Authorizing Agent (PAA) will fill out a Compass Account Request Form from the PAA Channel in Howdy.  The PAA will request the correct forms to which you will have access based on your job duties. When EIS receives the form, the TrainTraq database will be accessed to confirm the user has completed the FERPA training. You will also be required to take the Introductory Compass Navigation class, which is also located in TrainTraq. The Introductory Compass Navigation training course number is 2113434. If the FERPA training has not been completed, EIS will send you an email and copy your PAA, telling you which trainings must be completed in order to gain access to Compass.  In addition to the trainings, Duo Security is required.  To enroll or manage a device, you can visit Aggie Account Gateway.

In the event that Duo Security technical assistance is needed, please visit Help Desk Central.

Note: If you have never taken classes through Employee Development, you will need to create a profile prior to being able to register for the training.  Under the TAMU Employee heading, click on New User and follow the instructions.


Functional Training

Records Training

The Office of the Registrar has instructional guides on Records, Registration and Degree Audit posted at, on the Employee tab in the Compass User Training channel.

Scholarships & Financial Aid Training

Each Scholarship Administrator who will need access to award scholarships in SPARTA must complete New Scholarship Administrator Training in person with Scholarships & Financial Aid.   In addition, complete SPARTA and SOLAR training.  You will sign up for the trainings at

Training for Entering Department/College Scholarships and Fellowships in Compass (previously awarding in COMPASS) is available. In order to gain access to enter awards in SPARTA, all users must complete three trainings.  New Administrator, SPARTA, and SOLAR Training.  


Admissions Training

Admissions has instructional videos and guides posted at , on the Employee tab in the Compass User Training channel.

Student Business Services Training

Student Accounts has instructional videos and guides posted at , on the Employee tab in the Compass User Training channel.

List of Assistant Business Dean Authorized for Tuition Waiver and Payments (TWAPMTS) Access Form.

Compass Reporting Training

The Enterprise Information Systems office provides training to college and departmental representatives.

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Additional Information

For more information, please contact EIS by sending an email to

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