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Getting Help
The SIMS group at CIS offers help in a number of ways. Listed below are some resources that may be of assistance.
Location and Hours of Operation
SIMS Project Office and Help Desk
General Services Complex
(979) 845-0698
Hours of Operation:
Monday - Friday
7:30am - 4:30pm
Note: An answering service will record incoming calls for response when the SIMS Help Desk is not operating. However, callers may call the Help Desk Central at 845-8300 for 24 hour assistance.
Services Offered
- Password Resetting (SIMS & INFOVIEW) (Requires a picture ID card.)
- Specialized Instruction
- Screen Use Information
- Application Forms
- Screen Lists